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Delivery happens when you give teams a clear direction, sufficient authority to do the job and the commitment to finish what you start.

Delivery

“In theory, there is no difference between theory and practice. In practice, there is.” - Yogi Berra

Delivery challenges are almost never the result of technical talent. More often than not, delivery bottlenecks occur when teams are inadvertently set on a course-collision through conflicting business operations.

Although your system architecture, tools, technologies, and frameworks are obviously essential to your offering, my goal is to coach delivery leaders to develop their own insights into the broader business processes and leadership modes that are more likely to be the cause of your your engineering and product teams from doing great work. 

Getting clear on your priorities and how those are determined, your communication mechanisms and methods, decision making norms, and the cadence of activities related to planning and execution cycles can very quickly unleash your teams and allow people to do more of what inspires them.

Kerri didn’t just offer advice; she established a partnership that led TELUS Digital in the implementation of key organisational changes that exceeded our targets within 8 weeks. 

Shannon Sutton, Digital Delivery Manager

Process Optimization  

Workflow Optimization
Agile and Lean 
Project Management

Resource Allocation & Capacity Planning

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