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Organizational design must be intentional. People need to know where they fit and what their greater purpose is.

Organizational Design

"The foundation of a great organization is built on clear roles, responsibilities, and a shared understanding of the journey ahead." - Simon Sinek

The best organizational designs are those that are unambiguous, consistent, and scalable. Although open and fluid structures often work in small start-ups, they typically begin to create serious performance issues at scale. Without a repeatable pattern that is fairly intuitive and consistent, figuring out who to reach out to becomes harder the bigger you get. The more time spent navigating, the less time spent moving.

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I work alongside organisational leaders to implement  organisational patterns that work. 

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Companies that invest effort into articulating differentiated accountabilities and responsibilities for not only their people but their teams at all levels of the organisation increase their operational speed by eliminating the organisational and psychological burdens imposed as people navigate, guess and otherwise speculate about who can and should do what. By granting a unique and important part of the company to each and every person, we give true purpose and direction that inspires and motivates.  

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Investing time into defining engagement points and cycles, system / component ownership, critical skills ratios, and communication modes and pathways helps people move more quickly.

Kerri quickly built the trust of our team at RedBubble and worked collaboratively with them (and myself) to reorganise the team and put in place disciplined processes to help us scale up more effectively. 

Barry Newstead, Chief Operations Officer

Role Definition and Alignment 

Structural Assessment and Redesign

Intra-Team Collaboration and Planning

Cross-functional Team Integration 

Performance Management System Design

Talent and Workforce Planning

Tech Organizational Governance

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